Osler Institute Help Desk
Go to website
Back
Articles on:2. Registration, Discounts & Policies
No description

Categories

  • 1. Account, Course Access & CME
  • 2. Registration, Discounts & Policies
  • 3. Live Virtual Courses & Zoom
  • Enrolling Someone Other Than Yourself
    If you are registering or purchasing a course for someone else, please enter the participant’s information in the Additional Information section during checkout. Please include the participant’s: Full name Mailing address Cell phone number Email address Please use the participant’s email address on the user account, not the purchaser’s. This helps ensure the participant can access their course materials, subscription-based review, or virtual course after registration. If you areFeatured
  • Group Discounts
    The Osler Institute offers group discounts for residency programs with multiple residents participating in eligible live virtual or subscription-based reviews. Group discount rates Programs may qualify for the following discounts: 2–3 residents: 35% off registration 4 or more residents: 50% off registration How to request a group discount To request a group discount, please have your program coordinator or program director send the request on the program’s official letterhead.Featured
  • Repeat Discounts and Return Customer Discounts
    The Osler Institute offers discounts to returning customers, but the type of discount depends on the product you are purchasing. Live and Virtual Review Courses Once you have attended an Osler live or virtual review course at the full physician or resident registration fee, future eligible live or virtual review courses qualify for a 20% Repeat Attendee Discount off the standard physician registration fee. Subscription-Based Reviews After you purchase a subscription-based review, futurFeatured
  • Price Adjustments
    Do you offer price adjustments? Yes, If The Osler Institute publishes an eligible coupon within six days of your purchase, you may qualify for a price adjustment. To be eligible: Your request must be submitted within six days of the original purchase. The coupon must apply to the course or product you purchased. The coupon must have been published after your purchase. Price adjustments cannot be combined with another discount, coupon, or promotional offer. To request a price aFeatured
  • Refund Policy for Streaming Products
    Streaming products may be eligible for a partial refund if the refund request is submitted within two days of purchase. Refund eligibility may depend on the product purchased, whether course materials have been accessed, and other order details. If you would like to request a refund, please contact us through chat or email and include your order number and the email address used to place the order. Please note that refunds for streaming products are evaluated on a case-by-case basis in accFeatured
  • What is the Osler "Until You Pass" Guarantee?
    The Osler Institute is committed to providing high-quality education to our learners. We offer courses that are guaranteed to help them confidently pass their examinations. In the unlikely event of a learner not passing their examination, we allow them to re-enroll in a course tuition-free* until they succeed. Suppose you have attended an Osler course or subscribed to an online review and failed the examination for which the course was designed within the following nine months. In that case, youFeatured
  • Live Virtual Review & Additional Mock Oral Session Refund Policy
    The Osler Institute understands that plans can change. Refund eligibility for Live Virtual Reviews and additional private mock oral sessions is outlined below. Live Virtual Review Cancellations Refunds are available for cancellations received at least 14 days before the course begins, less a $100 administrative fee. Cancellations received fewer than 14 days before the course begins are not eligible for a refund. Additional Private Mock Oral Sessions Fees paid for **additiFew readers

Not finding what you are looking for?

Chat with us or send us an email.

  • Chat with us
  • Send us an email
© 2026Osler Institute Help DeskWe run on Crisp Knowledge.