• What’s the course guarantee?

  The Osler Institute is committed to providing high-quality education to our learners. We offer courses that are guaranteed to help them confidently pass their examinations. In the unlikely event of a learner not passing their examination, we allow them to re-enroll in a course tuition-free* until they succeed. Suppose you have attended an Osler course or subscribed to an online review and failed the examination for which the course was designed within the following nine months. In that case, youFeatured

• FORGOT/Reset YOUR PASSWORD and Locked out of your Account

  FORGOT YOUR PASSWORD Enter the email that you used to create your account. We'll send you a password reset link from orders@osler.org. If you don't receive it immediately, it's crucial to check your spam/junk folders as our email might be there. Email (Username): LOCKED OUT OF YOUR ACCOUNT If you've made multiple unsuccessful login attempts, your account will be temporarily locked for security reasons. Please wait 30 minutes before trying to log in again. TFeatured

• How do I access my Subscription-Based/Virtual reviews?

  How do I access my Subscription-Based/Virtual reviews? Within the Subscription-Based/Virtual Courses tab of your account dashboard, you will find both your subscription-based reviews and/or your virtual course access. Materials for scheduled review courses will only appear and be available for viewing during the specific dates the course is scheduled to run.Featured

• Do you have a repeat discount? Lower Price showing after purchasing a subscription based review?

  Review course: live or virtual review. Once you have taken our live/virtual review course at the full physician or resident fee, future live/virtual review courses may become eligible for a 20% discount off the standard physician rate. Subscription-Based Online recorded products As a return customer, your loyalty is rewarded with a discounted price for future purchases of our Subscription-Based online course product. This is why you now see a lower price when you are logged into your acFeatured

• In which time zone are the Virtual Review Courses being held?

  Unless noted otherwise, all our Virtual Review Courses are in Eastern Standard Time (EST).Featured

• Video Player Help

  The player controls left to right. &x20; 1. Play 2. Rewind 10 sec 3. Next up 4. Volume 5. Time Played/ Total Time 6. More Videos 7. Settings Quality Playback Rates 8. Full Screen 6 More Videos More Videos 7. Settings Quality (https:/Featured

• Return Policies

  What is the Osler policy on returns? Streaming products. Streaming products purchased may be eligible for a partial refund if requested within two days of the purchase.Featured

• Enrolling someone other than yourself

  Are you enrolling someone other than yourself? Please use the Additional Information block to enter. Name Address Cell phone Email address The email address on the user account needs to be the end user's email address.Featured

• Captions for videos

  IN CHROME Once you push play on the player, the following icon should show up in the upper right-had corner of the browser icon Click on the three lines with the music note, and you will see live catption not turned on Click on the toggle button in the lower right-handFew readers

• Price Adjustments

  If Osler publishes a coupon within 15 days of purchase, you are eligible for the price adjustment. *cannot be combined with other discounts.Few readers

• Group Discounts

  If you have two or three residents interested in participating in live virtual or subscription-based reviews, you are eligible for a 35% discount when registering! If you have four or more residents interested in participating in live virtual or subscription-based reviews, you are eligible for a 50% discount when registering!Few readers

• CME Credits

  Do I receive CME Credits? Attendance/completion of one of our courses is required for CME credit. The Osler Institute is accredited by the Accreditation Council for Continuing Medical Education (AACME) to provide continuing medical education for physicians. A la carte Mock Oral Only *restrictions apply CME Credit and Osler guarantee policies are non-applicable. Accreditation Statement The Osler Institute is accredited by the Accreditation Council for Continuing Medical EducatiFew readers