Return Policies
What is the Osler policy on returns?
Streaming products A partial refund will be submitted within two days of purchase.
Within 30 days, refunds will be made under the following conditions.
Printed material may be returned if unused and in “new” condition
Electronic media such as USB
opened items may be returned for replacement if defective
unopened items may be returned for a full purchase price refund.
Downloaded are non-refundable
All returns must include an RMA number for refund consideration
https://docs.google.com/a/osler.org/forms/d/1SWxPWUtveQsag0VHyEERfGv6YeoQyofF3P1ClTcLvSY/viewform
Streaming products A partial refund will be submitted within two days of purchase.
Within 30 days, refunds will be made under the following conditions.
Printed material may be returned if unused and in “new” condition
Electronic media such as USB
opened items may be returned for replacement if defective
unopened items may be returned for a full purchase price refund.
Downloaded are non-refundable
All returns must include an RMA number for refund consideration
https://docs.google.com/a/osler.org/forms/d/1SWxPWUtveQsag0VHyEERfGv6YeoQyofF3P1ClTcLvSY/viewform
Updated on: 25/04/2023
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